..to create empathic conversations in design processes


How sticky research drives service design

In a project for Deutsche Telekom, we found very clearly that the design documentaries we made were ‘sticky’ because they stuck …

PhD thesis

Design documentaries result from PhD research at the RCA that I completed in May 2007. Below is the abstract of the thesis. You can also download the complete thesis (5 Mb).

Design Documentaries poster

I made a printed B1 size poster with a visual representation of the¬†structure and story of the PhD thesis. It originates from my sketchbook, when I was exploring different ways …

Design Documentaries: Inspiring Design Research Through Documentary Film

Paper by Bas Raijmakers, William W. Gaver and John Bishay. Presented at the conference Designing Interactive Systems (DIS) in 2006.